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FAQ

General
What is EDee? How does EshopWedrop work? When can parcels be delivered to origin warehouses? Can I compare prices between various online shops? Why use EshopWedrop? What is a Personal EshopWedrop Delivery Address? My parcel was rejected at my EshopWedrop shopping address. Why? When and Where can I collect my parcels? How is the shipping charge calculated? How to Shop from the USA? What are the charges for delivery a parcel from USA? Customs Declaration from USA What goods cannot be delivered from the USA to Greece? 'Dangerous Goods’ Parcels from the USA How to Shop from the UK? What are the delivery charges for a parcel from the UK? What goods cannot be delivered from the UK to Greece?
Account
How do I know that my products were received at my EshopWedrop Delivery Address? What are Drops?
Orders
When will the surcharge take effect? What are the standard maximum dimensions allowed for one parcel? My parcel was rejected at my EshopWedrop shopping address. Why? I made an online purchase but I cannot see it among my parcels shown in my EshopWedrop account. What shall I do? How can I check my parcels and find out when they arrive at the destination?
Retailers
The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from any other online shops, other than those presented on the EshopWedrop website?

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