Orders

How can I check my parcels and find out when they arrive at the destination?

We will inform you via email as soon as:

Your parcels arrive at the EshopWedrop origin warehouse (your EshopWedrop shopping addresses)
Your parcels depart towards the destination country
Your parcels arrive at our warehouse from the destination country
Your parcels either arrive at the collection point indicated by you, or are handed over to the courier for delivery to the address detailed by you
The parcels are delivered to you

At any time you have the option to check your parcels in your EshopWedrop account. In your EshopWedrop account you can find all of the details and the status of all of your parcels, consolidations, history, invoices raised to you, etc.

General

What is EDee? How does EshopWedrop work? When can parcels be delivered to origin warehouses? Can I compare prices between various online shops? Why use EshopWedrop?

Account

How do I know that my products were received at my EshopWedrop Delivery Address? What are Drops?

Orders

When will the surcharge take effect? What are the standard maximum dimensions allowed for one parcel? My parcel was rejected at my EshopWedrop shopping address. Why? I made an online purchase but I cannot see it among my parcels shown in my EshopWedrop account. What shall I do? How can I check my parcels and find out when they arrive at the destination?

Retailers

The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from any other online shops, other than those presented on the EshopWedrop website?